Information Worth Sharing

BC Ferries: inviting feedback on the next generation of ferries

BC Ferries launched their engagement program around our next generation of ferries, and is inviting feedback. The engagement program will run from March 12 to April 12. BC Ferries is getting ready to build new ferries to replace four of our existing vessels that service Metro Vancouver and Vancouver Island. This is one of the biggest projects BC Ferries has ever undertaken and there is a lot to consider as we work to reduce our environmental impact and remain flexible to changing travel demands, while also keeping fares affordable and enhancing our customers’ travel experience on board. Read More

Service For All: One-of-a-Kind Course on Inclusive Customer Service

Your customers vary in age, race, culture, sexual identity, beliefs, economic status, needs…are you ready to accommodate all of their different needs? Are your staff prepared to interact with people from various backgrounds?Read More

2018: Canada’s Best Year Ever!

on February 21, 2019, Destination Canada – Canada’s national marketing organization, announced a second consecutive record-breaking year with 21.13 million travellers to Canada in 2018. Tourism generates 745,300 jobs in communities across Canada and contributes an estimated $102.5 billion to the economy. Destination Canada supports this thriving sector through innovative, data-driven marketing in key international markets with industry partners.Read More

Wilderness Tourism Association Update

The Wilderness Tourism Association of BC held its 20th Annual General meeting at Royal Roads University on January 18 and 19th, 2019. The meeting was attended by 24 members and guests. The agenda included a day and a half meeting covering the business meeting and four workshops that focused on issues significant to wilderness tourism operators. Topics included: Indigenous Community Relationship Building, Using Corporate Social Responsibility to Future Proof your Business, Building Resilience in Wilderness Tourism Industry, Deep Dive into Adventure Travel, Trends in Adventure Travel.Read More

Destination BC’s new Digital Asset Management System launched January 31st

With the launch of their new DAM System, the BC Content Hub, Destination BC aims to create a single virtual library for the BC tourism network to access, contribute, and share content – the foundation for the Content Commonwealth approach. The first phase of the launch, which went live on January 31, includes a new portal for industry partners to access the content Destination BC is curating, collaborating on, and creating in all formats (replacing their former Imagebank). Read More

Province restoring ferry service to coastal communities

Released Feb 22: Government is increasing service on 10 ferry routes that were cut in 2014, restoring 2,700 round-trip sailings for people living in coastal communities.

“For years people living in coastal communities saw ferry fares increase and services cut,” said Claire Trevena, Minister of Transportation and Infrastructure. “Quality, affordable ferry services are a necessity not a luxury for people in coastal communities. That’s why we’ve turned the ship around – first by rolling back ferry fares on small coastal routes and now by reversing cuts to services that were making it difficult for people to get around.”Read More

Tourism Outlook and Labour Issues Survey

The recent growth of tourism activity in Canada has attracted a renewed focus on the sector by various stakeholders, including government. Despite this renewed focus, tourism businesses continue to struggle with a range of issues that require attention.

Please participate in the Tourism Outlook and Labour Issues Survey to help highlight issues that not only impact your competitiveness but also cause the tourism sector to under perform relative to its true potential. Read More

HR Leader recognized for lifetime contribution to BC’s tourism industry

BC’s tourism industry has presented a Lifetime Achievement Award to Arlene Keis, CEO of go2HR, at the BC Tourism Industry Conference, hosted by Tourism Industry Association of BC (TIABC).

“This is an extraordinary award that we don’t normally give out,” said Walt Judas, CEO of TIABC. This special Lifetime Achievement Award recognizes an individual for their long-serving tenure in BC’s tourism industry and their remarkable contributions to the industry’s success. Read More

Get ready for Tourism Week, May 26 – June 2, 2019

Mark your calendars for Tourism Week 2019. Tourism Week is still a couple of months away, but it’s time to start thinking about how to get your community, business and local government engaged. Visit our website for some ideas such as printing up your own #BCTourismMatters banner for use in your social media images.

Let us know your plans so we can be sure to share on our social media channels, and stay tuned for further updates as we get closer to May.  #BCTourismMatters

World Tourism Association for Culture and Heritage launched to combat overtourism

THE World Tourism Association for Culture and Heritage (WTACH) has been formed to protect local cultures, heritage and historical sites that are in peril from overtourism.

The new association will promote ethical practices and better management relating to culture and heritage destinations that are now buckling due to unrestricted visitor growth. WTACH will also encourage the implementation of sustainable practices at locations that are still in a honeymoon phase of tourism development.Read More

Great Bear Rainforest now on IMAX

Journey to a land of grizzlies, coastal wolves, sea otters and the all-white spirit bear — the rarest bear on earth — in the film Great Bear Rainforest. Hidden from the outside world, the Great Bear Rainforest is one of the wildest places left on earth. Found on Canada’s remote Pacific coast, it is the last intact temperate rainforest in the world—a place protected by the region’s indigenous people for millennia. Now, for the first time ever, experience this magical world in IMAX and giant screen theatres, and discover the land of the spirit bear.Read More

Is your business registered as a stakeholder with Tourism Vancouver Island?

Do you own or operate a tourism-related business within the Vancouver Island region (including the Gulf Islands)? If so, register your business for FREE as a stakeholder of Tourism Vancouver Island. By doing so, you access a wide range of benefits that can help grow your business.  Read More